Frequent questions

Your purchase with us is 100% secure, by contacting our WhatsApp number 5545472987 you will receive personalized attention and support throughout your process.

We have a variety of our payment methods, we have payment with PayPal, debit or credit card, Mercado Pago, SPEI, Oxxo, 7eleven.

We have shipping to the entire Republic (even extended areas with an extra cost).

Sometimes we have situations beyond our control and your order may take a little longer than usual. In this case, you can contact our support number and we will give you a prompt solution. Always respecting your decision and with the intention of providing you with support at all times.

You can make your return as long as it complies with our returns policy (attached to our page) and guaranteeing that the product you return is in perfect condition.

In the event that, due to situations beyond our control, your order has not arrived in a timely manner; you can request your refund. This is done immediately, directly to the payment method you used and is reflected in a maximum of 72 hours. Otherwise, you need to contact your bank.